ITIL Qualification Structure

The ITIL® Intermediate Level has a modular structure with each module providing a different focus on IT Service Management. You can take as few or as many Intermediate qualifications as you need. The Intermediate modules go into more detail than the Foundation certification and focus on different areas of the framework.

The ITIL Intermediate certifications are divided into two categories - Service Lifecycle and Service Capability.

Some may wish to concentrate on one set of modules, but you can choose to select modules from both the Service Lifecycle and Service Capability streams in order to combine management and technical knowledge.

The ITIL Intermediate certifications are available to anyone that has passed their ITIL Foundation exam. It is recommended that you have prior exposure to basic concepts in IT and at least two years' professional experience working in IT Service Management before undertaking any of the ITIL Intermediary modules.

In order to complete one of the ITIL Intermediate certifications, you need to attend training run by an Accredited Training Organizations. You cannot self-study and then take the examinations..